Climate Control System Symptom Troubleshooting Index
Symptom
Diagnostic Procedure
Also Check for
The blower and the heater controls and the A/C system do not work
Blown fuse No. D9 (10 A) in the under-dash fuse/relay box
Poor ground at G402
Poor or loose connections at the terminals
The A/C compressor clutch and the cooling fan are inoperative, but the blower and heater controls work
Probable cause: A/C pressure sensor circuit malfunction or evaporator temperature sensor circuit malfunction

Troubleshoot the A/C pressure sensor circuit:

NOTE: The A/C pressure sensor circuit can malfunction without setting a DTC
Faulty evaporator temperature sensor
Poor or loose connections at the terminals
The A/C compressor clutch does not engage, but the cooling fan operate, and the blower and heater controls work
Blown fuse No. A23 (10 A) in the under-hood fuse/relay box
Poor or loose connections at the terminals
Blower fan runs slower than expected in cold weather (when in AUTO mode)

NOTE: It is normal for the blower fan to run slowly until the coolant temperature rises when in AUTO mode
Probable cause: Engine coolant temperature (ECT) circuit malfunction

Troubleshoot the ECT sensor circuit:
Blower motor operation
The A/C compressor clutch cycles rapidly on and off*6
Probable cause:
A/C system is overcharged (Excessive pressure on high side of system causing pressure sensor to turn A/C compressor off)
Cooling fan inoperative
Low idle speed
Evaporator temperature sensor malfunction
If there is no leak and the refrigerant level is normal, do the A/C compressor clutch circuit troubleshooting, and look for an intermittent problem
Faulty A/C pressure sensor
The A/C compressor clutch does not disengage when the A/C switch is off
Probable cause: The A/C compressor clutch circuit is on (energized) continuously, shorted to ground, stuck A/C compressor clutch relay, or the A/C compressor clutch is mechanically jammed

Do the A/C compressor clutch check, and repair any problems with the A/C compressor clutch
The A/C compressor relief valve. If it has vented refrigerant to the atmosphere, correct the problem with the A/C compressor clutch or the A/C compressor clutch circuit, then replace the A/C compressor relief valve
The A/C compressor relief valve has vented refrigerant

NOTE: This indicates the A/C system high side pressure was high
Probable cause: A high-side restriction, the cooling fan is inoperative, or the A/C compressor clutch is not disengaging
If the fans and A/C compressor clutch operate normally, feel the lines for restrictions
If the A/C compressor clutch will not disengage, troubleshoot the A/C compressor clutch circuit, and check for mechanical problems
If the A/C condenser/radiator fans are inoperative, troubleshoot the fan circuits
Driver's and passenger's side vent temperatures vary by more than 11 °C (20 °F)
Probable cause:
The air mix doors are malfunctioning
Do the following troubleshooting:
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Low refrigerant charge
Poor or loose connections at the terminals
HDS does not communicate with the climate control unit or the vehicle
 
A/C information does not display on the center display unit, but the blower, heater and A/C system controls work (climate control panel without display)
Probable cause: Communication malfunction between the audio unit*1 or the audio-navigation unit*2 and the climate control unit

Check the B-CAN line between the audio unit*1 or the audio-navigation unit*2 and the climate control unit
Insufficient heating
1.
2.
3.
Check the engine coolant temperature (ECT) during normal operation with the HDS
4.
Check the heater core inlet hose temperature:
If it is COLD, check for restrictions in the hose, a damaged or leaking thermostat, or a damaged or leaking water pump
If it is HOT, check for restrictions in the heater core. Back flush or replace the heater core

5.
Check the operation of the air mix doors:
Driver's air mix control motor test*4

6.
Check the blower motor unit for obstructions
7.
Check for air leaks around the ducts and vents
*1: Without navigation
*2: With navigation
*3: Without dual zone control
*4: With dual zone control
*5: 1.5 L engine
*6: 2.4 L engine