Audio System Symptom Troubleshooting - Rearview camera image does not come on
Rearview camera image does not come on
NOTE:
Check the connectors for poor connections or loose terminals.
1.
Problem verification:

Problem verification
?1.
Turn the vehicle to the ON mode.

?2.
Shift the transmission to R position/mode.

Does the center display image change to rearview when the transmission is shifted to R position/mode?

     
YES
     
     
     
Intermittent failure, the system is OK at this time.?
     
NO: Display audio type
     
     
     
The failure is duplicated, go to step 2.
     
NO: Color audio type
     
     
     
The failure is duplicated, go to step 5.
2.
System Diagnostic Mode check:

System Diagnostic Mode check
?1.
Shift the transmission to P position/mode.

?2.
Go into the System Diagnostic Mode, and use the System Links to check the Rear Wide Camera icon status.

Is the Rear Camera icon green?

     
YES
     
     
     
Go to step 3.
     
NO: With navigation
     
     
     
     
NO: Without navigation
     
     
     
3.
Determine possible failure area (BACK LT line, others):

Determine possible failure area (BACK LT line, others)
?1.
Go into the System Diagnostic Mode, and use the Vehicle Status to check the BACK signal;

?2.
Shift the transmission to R position/mode.

Does the BACK signal change from [0] to [1] when the transmission is shifted from P position/mode to R position/mode?

     
YES
     
     
     
Go to step 12.
     
NO
     
     
     
Go to step 4.
4.
Open wire check (BACK LT line):

Open wire check (BACK LT line)
?1.
Shift the transmission to P position/mode.

?2.
Turn the vehicle to the OFF (LOCK) mode.

?3.
Disconnect the following connector.
Audio-navigation unit connector C (32P) (with navigation)
Audio unit connector C (32P) (without navigation)

?4.
Turn the vehicle to the ON mode.

?5.
Shift the transmission to R position/mode.

?6.
Measure the voltage between test points 1 and 2.
Test condition
Vehicle ON mode
 
Audio-navigation unit connector C (32P) (with navigation): disconnected
Audio unit connector C (32P) (without navigation): disconnected
Test point 1
 
Test point 2
Body ground

Is there battery voltage?

     
YES: with navigation
     
     
     
     
YES: without navigation
     
     
     
     
NO
     
     
     
Repair an open in the wire.?
5.
In Line Diag check:

In Line Diag check
?1.
Shift the transmission to P position/mode.

?2.

Does the Rear Camera indicate OK?

     
YES
     
     
     
Go to step 10.
     
NO
     
     
     
Go to step 6.
6.
Determine possible failure area (CAMERA ADPT line, others):

Determine possible failure area (CAMERA ADPT line, others)
?1.
Turn the vehicle to the OFF (LOCK) mode.

?2.
Disconnect the following connector.
Rearview camera 8P connector

?3.
Turn the vehicle to the ON mode.

?4.
Measure the voltage between test points 1 and 2.
Test condition
Vehicle ON mode
 
Rearview camera 8P connector: disconnected
   
Test point 1
Test point 2
Body ground

Is there about 5.0 V?

     
YES
     
     
     
Go to step 8.
     
NO
     
     
     
Go to step 7.
7.
Open wire check (CAMERA ADPT line):

Open wire check (CAMERA ADPT line)
?1.
Measure the voltage between test points 1 and 2.
Test condition
Vehicle ON mode
 
Rearview camera 8P connector: disconnected
Test point 1
Test point 2
Body ground

Is there about 5.0 V?

     
YES
     
     
     
Repair an open in the wire.?
     
NO
     
     
     
8.
Determine possible failure area (rearview camera, others):

Determine possible failure area (rearview camera, others)
?1.
Turn the vehicle to the OFF (LOCK) mode.

?2.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Rearview camera 8P connector: disconnected
Test point 1
Test point 2
Body ground

Is there continuity?

     
YES
     
     
     
     
NO
     
     
     
Go to step 9.
9.
Open wire check (SH CAMERA line):

Open wire check (SH CAMERA line)
?1.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Rearview camera 8P connector: disconnected
Test point 1
Test point 2
Body ground

Is there continuity?

     
YES
     
     
     
There is an open in the wire(s). Replace the affected shielded harness.?
     
NO
     
     
     
10.
Determine possible failure area (BACK LT line, others):

Determine possible failure area (BACK LT line, others)
?1.

?2.
Shift the transmission to R position/mode.

Does the C_BACKLTSW signal change from [0] to [1] when the transmission is shifted from P position/mode to R position/mode?

     
YES
     
     
     
Go to step 12.
     
NO
     
     
     
Go to step 11.
11.
Open wire check (B-CAN_H line, B-CAN_L line):

Open wire check (B-CAN_H line, B-CAN_L line)
?1.
Shift the transmission to P position/mode.

?2.
Turn the vehicle to the OFF (LOCK) mode.

?3.
Disconnect the following connectors.
Body control module connector B (36P)
Audio unit connector A (24P)

?4.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Body control module connector B (36P): disconnected
 
Audio unit connector A (24P): disconnected
Test point 1
Test point 2


Is there continuity?

     
YES
     
     
     
     
NO
     
     
     
Repair an open in the wire(s).?
12.
Shorted wire check (CAMERA VCC, CAMERA GND, CAMERA V, CAMERA V GND lines):

Shorted wire check (CAMERA VCC, CAMERA GND, CAMERA V, CAMERA V GND lines)
?1.
Turn the vehicle to the OFF (LOCK) mode.

?2.
Disconnect the following connectors.
Audio-navigation unit connector C (32P) (with navigation)
Audio unit connector C (32P) (without navigation)
Rearview camera 8P connector

?3.
Check for continuity between the following test points and body ground individually.
Test condition
Vehicle OFF (LOCK) mode
 
Audio-navigation unit connector C (32P) (with navigation): disconnected
Audio unit connector C (32P) (without navigation): disconnected
 
Rearview camera 8P connector: disconnected


Is there continuity?

     
YES
     
     
     
There is a short to body ground in the wire(s). Replace the affected shielded harness.?
     
NO
     
     
     
The CAMERA VCC, CAMERA GND, CAMERA V, and CAMERA V GND wires are not shorted to ground. Go to step 13.
13.
Shorted wire check (CAMERA lines):

Shorted wire check (CAMERA lines)
?1.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Audio-navigation unit connector C (32P) (with navigation): disconnected
Audio unit connector C (32P) (without navigation): disconnected
 
Rearview camera 8P connector: disconnected


Is there continuity between any of the terminals?

     
YES
     
     
     
There is a short in the wires. Replace the affected shielded harness.?
     
NO
     
     
     
The CAMERA wires are not shorted in the wires. Go to step 14.
14.
Open wire check (CAMERA VCC, CAMERA GND, CAMERA V, CAMERA V GND lines):

Open wire check (CAMERA VCC, CAMERA GND, CAMERA V, CAMERA V GND lines)
?1.
Check for continuity between test points 1 and 2.
Test condition
Vehicle OFF (LOCK) mode
 
Audio-navigation unit connector C (32P) (with navigation): disconnected
Audio unit connector C (32P) (without navigation): disconnected
 
Rearview camera 8P connector: disconnected


Is there continuity?

     
YES
     
     
     
The CAMERA VCC, CAMERA GND, CAMERA V, and CAMERA V GND wires are OK. Go to step 15.
     
NO
     
     
     
There is an open in the wire(s). Replace the affected shielded harness.?
15.
Voltage check (CAMERA VCC line):

Voltage check (CAMERA VCC line)
?1.
Reconnect audio-navigation unit connector C (32P) (with navigation).

?2.
Reconnect audio unit connector C (32P) (without navigation).

?3.
Reconnect the rearview camera 8P connector.

?4.
Turn the vehicle to the ON mode.

?5.
Measure the voltage between test points 1 and 2.

Is there about 8.0 V?

     
YES
     
     
     
Go to step 16.
     
NO: With navigation
     
     
     
     
NO: Without navigation
     
     
     
16.
Rearview camera check (substitution):

Rearview camera check (substitution)
?1.
Turn the vehicle to the OFF (LOCK) mode.

?2.

Does the symptom go away?

     
YES
     
     
     
     
NO: With navigation
     
     
     
     
NO: Without navigation